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3rd Party LLM Terms

Terms of Use

Last updated 4 November 2025. Issued on 10 February 2025.

  1. Introduction
    1. Crystal agentic Operating System (Crystal aOS) and our website (www.crystalaos.com) (Website) are built and operated by Crypto Co Counsel Pty Ltd (ACN 672 615 851) (CryptoCC, we, us, our).
    2. Access to, and use of, Crystal aOS requires you to create a Crystal aOS Account.
    3. These Terms govern your access to, and use of, our Website and Crystal aOS. Our Terms include our Privacy Policy and any additional terms that may apply to Crystal aOS.
    4. If you do not understand or do not agree to these Terms, you must immediately stop accessing or using our Website and/or Crystal aOS. If you keep accessing and using our Website and/or Crystal aOS we will treat you as having agreed to these Terms and any updated Terms.
    5. At any time, you can sign into your Crystal aOS Account to submit a support request to suggest updates to any Terms that you consider are unfair or unreasonable based on the laws applicable to us and you.
    6. From time to time, we’ll need to update these Terms. When we do, we’ll publish the updated Terms on our Website. If you’ve created a Crystal aOS Account with us, we’ll also send any updated Terms according to the contact details we receive from the third party authentication provider you selected when creating your Crystal aOS Account.
  2. Your obligations
    1. In accessing and using our Website and/or Crystal aOS, you understand and agree that:
      1. you are at least eighteen years old;
      2. you have the capacity and authority to agree to these Terms – where you access and use our Website or Crystal aOS on behalf of a legal entity (such as your employer), and you have the authority to bind that legal entity to these Terms, all references to ‘you’ and ‘your’ in these Terms will be taken to be references to that legal entity;
      3. we are not your crypto lawyer/attorney/counsel, and no client-lawyer/attorney/counsel (or like) relationship is established when you access our Website, create a Crystal aOS Account or use Crystal aOS – you remain responsible at all times for seeking your own independent legal advice with respect to your use of our Website and Crystal aOS as well as any corresponding data security and compliance obligations that may be associated with the types of data shared with us and levels and conditions of access granted to your systems and software (including that licensed from third parties);
      4. we do not provide financial advice or services or any other form of regulated or unregulated professional advice or services - you remain responsible at all times for seeking your own independent professional advice, and for any value you may lose from the purchase or dealing with crypto-tokens or blockchain technology, or any legal, financial, tax or other consequences that arise from your dealings with blockchain technology, automations, artificial intelligence and agentic processes;
      5. we do not collect, keep or deal with your private keys to deal with crypto-token balances;
      6. we do not make any warranties about the accuracy, completeness, or safety of our Website, Crystal aOS, or any links to third-party websites and software that could interfere with or damage your software and devices and you will take your own precautions before accessing and using our Website or Crystal aOS to satisfy yourself that you are using the official version of our subscription software or API and that there is no risk of interference with or damage to your software, accounts and devices;
      7. we do not endorse third-party websites and software and you will review the terms of third-party software used by us in providing the Website and Crystal aOS to ensure you are satisfied with their terms before you access and use the Website or Crystal aOS;
      8. we may be forced to restrict, suspend or terminate without notice your access to our Website and/or Crystal aOS at any time without notice;
      9. you will act in good faith in all dealings with us;
      10. you will consider the Arbitration Notice and whether to opt out of arbitration within thirty (30) days of the date you first agree to these Terms;
      11. you will not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell the Website or Crystal aOS, or any Content used or referenced in the aforementioned;
      12. you will not use our Website or Crystal aOS or any Content used or referenced in the aforementioned to further any commercial purpose,
      13. you are not granted or transferred any rights, title, or interest to our Website or Crystal aOS, or any Content used or referenced in the aforementioned other than in the ways that access and use is permitted under these Terms and any additional terms that apply;
      14. you will not do any act that we would deem to be inappropriate, is unlawful or is prohibited by any laws applicable to our Website or Crystal aOS or any Content used or referenced in the aforementioned;
      15. you will keep your Crystal aOS Account sign in credentials, and any other means to restrict access to your Crystal aOS Account secure;
      16. you will provide accurate and current information when required to access and use our Website and Crystal aOS, and to update your information without delay if it changes, and
      17. you will take full responsibility for all your activity on our Website and your use of Crystal aOS;
      18. you will not do anything which may be harmful to the reputation or interests of CryptoCC; and
      19. you will always comply with these Terms.
    2. In signing up for trial access, or purchasing a subscription or API licence, to use Crystal aOS, you understand and agree that:
      1. Crystal Chat responses do not constitute legal, financial or professional advice or services (regulated or unregulated) and you cannot rely on any responses as such;
      2. you remain responsible for checking the accuracy and reliability of responses and any citations – only hyperlinked citations that route to the official website relate to documents from Crystal Knowledge and any citations not hyperlinked or that are hyperlinked but route to a broken or unofficial website could be from general web information (unvetted by us) or a hallucination;
      3. Crystal Workflows, especially any default agents and default workflows, do not constitute legal, financial or professional advice or services (regulated or unregulated) and you cannot rely on the completeness or accuracy of sequencing, inputs or outputs as such;
      4. you remain responsible for checking the accuracy and reliability of inputs and outputs of agents and workflows;
      5. you remain responsible for removing any private, confidential or commercially sensitive information from your inputs to Crystal aOS;
      6. due to the API means of access to some of the LLMs used by Crystal aOS, the privacy of inputs and outputs cannot be guaranteed – the terms published by each of the LLM providers (such as OpenAI, Anthropic, etc) typically state that they do not use such data to train their LLMs however they typically state that they collect such data, and levels of transparency around the storage and use of the data by each LLM provider is varied;
      7. during use of Crystal aOS your data is collected and stored by us in databases hosted by servers in Australia or a region that either you select or your employer organisation selects on your behalf;
      8. the vector database of Crystal Knowledge is hosted by a third party provider and subject to specific terms negotiated between CryptoCC and that third party provider to ensure your data and our data does not become their data and is not used to train any LLMs used in their processes;
      9. when you create and sign into your Crystal aOS Account using the account credentials you have with third-party authentication providers (e.g. Google), we do not receive your username and password credentials linked with your third-party account – the minimal personal information we receive from third-party providers like authentication providers and payment providers (e.g. Stripe) is stored in encrypted form in a database hosted by a server in Australia;
      10. you remain responsible for determining your eligibility to use Crystal aOS based on the laws applicable to you, including the expectations of any supervisory or professional oversight body you are accountable to in the provision of your products or services, or the operation of your business – for example, if you operate in a regulated profession such as the legal industry then your use of AI such as with Crystal Chat or Crystal Workflows for preparation of court materials may need to be disclosed to the court and all parties and their legal representatives.
  3. Personal Information Collection Notice
    1. We limit the amount of personal information we collect, including by our use of third-party authentication providers so that you can create and sign in to your Crystal aOS Account with your existing third-party credentials.
    2. By providing your personal information to us, you consent to the collection, use, storage, and disclosure of that information as described in our Privacy Policy.
    3. Our Privacy Policy explains:
      1. how we store and use, and how you may access and correct your personal information;
      2. how you can lodge a complaint regarding the handling of your personal information;
      3. how we will handle any complaint; and
      4. when we may disclose your personal information to third parties that help us deliver our Products or as required by law.
    4. We may not be able to allow you to access or use our Website, Crystal aOS, or respond to your feedback or support request if you do not provide personal information.
    5. You can contact us at support@ccocounsel.com for further information about our privacy policies and procedures.
  4. Limitation of liability
    1. To the maximum extent permitted by law, we are not responsible and accept no liability for any loss or damage from your access to and use of our Website, or Crystal aOS, and any other products or services we may provide from time to time.
  5. Arbitration Notice and dispute resolution
    1. You must opt out of arbitration within thirty (30) days of the date you first agree to these Terms, or any updated Terms, by submitting an opt out notice to support@ccocounsel.com.
    2. If you do not submit the opt out notice in time, then in the event you have any dispute or claims against us you must submit those claims to binding and final arbitration on an individual basis, and not as part of a class, representative or consolidated action.
    3. Any disputes arising from or relating to these Terms or your use of our Website or Crystal aOS that cannot be first settled through good faith discussion and mutual agreement within a reasonable time shall be resolved through arbitration in accordance with the rules of the Singapore Arbitration Association. The arbitration shall take place virtually unless required to be in Singapore, and the decision of the arbitrator shall be final and binding.
  6. Intellectual Property
    1. We own or license from third parties all rights, title, and interest in this Website, Crystal aOS, and any Content referenced in the aforementioned.
    2. We grant you a non-exclusive licence to access and use our Website, Crystal aOS (upon payment of applicable subscription or API licence fees), and any Content referenced in the aforementioned in accordance with these Terms, and where applicable, as expressly authorised by us and/or our third-party licensors.
    3. You agree that you will not, without our express prior written consent in each case, use our Website, Crystal aOS, and any Content referenced in the aforementioned:
      1. to advertise, market, or sell any third party product or service;
      2. in connection with images, videos, or other forms of media that depict hatred, intolerance, violence, cruelty, or anything else that could reasonably be found to constitute hate speech or otherwise infringe upon the rights of others;
      3. in movies, videos, video games, or any other forms of media for a commercial purpose, except to the limited extent that such use is expressly permitted by these Terms;
      4. to sell, distribute for commercial gain, or otherwise commercialize merchandise that includes, contains, or consists of our Website, Crystal aOS, and any Content referenced in the aforementioned;
      5. to attempt to trademark, copyright, or otherwise acquire additional intellectual property rights in or to our Website, Crystal aOS, and any Content referenced in the aforementioned;
      6. to attempt to mint, tokenize, or create an additional cryptographic token representing our Website, Crystal aOS, and any Content referenced in the aforementioned;
      7. to falsify, misrepresent, or conceal the authorship and ownership of our Website, Crystal aOS, and any Content referenced in the aforementioned; or
      8. to otherwise utilize our Website, Crystal aOS, and any Content referenced in the aforementioned for any third party’s commercial benefit.
  7. Miscellaneous
    1. These Terms constitute the entire agreement between the parties as to its subject matter and may only be altered by written agreement between the parties.
    2. If any clause of these Terms is deemed to be void, voidable or unenforceable for any reason, then the parties agree that that clause (or part thereof) shall be severed and that the remainder of the Terms will continue in full force and effect to the maximum extent permitted by law.
    3. A waiver of a right, power or remedy must be in writing and signed by the party giving the waiver.
    4. This Agreement is governed by the laws of the State of Victoria, Australia.
  8. Definitions
    1. API means application programming interface.
    2. Content means all the material (including all text, graphics, logos, audio, video and software) made available on or through your access and use of our Website, your Crystal aOS Account, and Crystal aOS but excludes any data, documents or other inputs you contribute when using our Website, your Crystal aOS Account or Crystal aOS.
    3. Crystal aOS means the suite of tools that make up the Crystal agentic Operating System including Crystal Knowledge, Crystal Chat and Crystal Workflows.
    4. Crystal aOS Account means the account you create with us when you sign in, and agree to these Terms.
    5. Crystal Chat is a means of accessing Crystal Knowledge via a chat interface where responses are:
      1. constructed from relevant chunks of information retrieved from Crystal Knowledge;
      2. converted from chunks into a natural language response by the user-selected large language model (LLM); and
      3. supported with citations that link to the official URL, or if the official URL is broken then the underlying official crypto legal document from Crystal Knowledge.
    6. Crystal Knowledge means our database of crypto-specific and crypto-adjacent legal, regulatory, compliance and policy documents including the URL’s to the primary source of the document.
    7. Crystal Workflows means our agentic workflow builder and execution engine that includes:
      1. the creation and customisation of special purpose AI agents;
      2. the creation, customisation and cloning of workflows that infuse special purpose AI agents into processes that include human tasks and automated tasks (i.e. get data inputs from external source or internal source);
      3. connections and access to a Crystal aOS Account holder’s internal data sources and inputs, external data sources and inputs.
    8. Official Channels means our LinkedIn company page and X page, available for access via our Website, and any messages sent to and from verified CryptoCC personnel via those platforms or via verified CryptoCC accounts with messaging services such as Telegram or Whatsapp.

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Privacy Policy

Issued on: 10 February 2025. Last updated: 4 November 2025. Previous version: 10 February 2025

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  1. Introduction
    1. Crystal agentic Operating System (Crystal aOS) and our website (www.crystalaos.com) (Website) are built and operated by Crypto Co Counsel Pty Ltd (ACN 672 615 851) (CryptoCC, we, us, our).
    2. This Privacy Policy sets out how we collect, use, store and disclose your personal information and any personal information you hold on behalf of your customers that you share with us (hereafter, referred to collectively as your personal information), in compliance with the Privacy Act 1988 (Cth) (Privacy Act).
    3. Personal information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include an individual’s name, age, gender, postcode and contact details. It may also include financial information, including credit card information for an individual.
    4. We limit the amount of personal information we collect, including by our use of third-party authentication providers so that you can create and sign in to your Crystal aOS Account with your existing third-party credentials. We also enable you to limit the amount of personal information you share with our third party providers, including by our implementation of PII Protection mode to remove certain types of personally identifiable information from prompts entered in the Crystal Chat application before the prompt is sent to third party large language model providers.
    5. We may not be able to allow you to access or use our Website, your Crystal aOS Account, Crystal aOS, or respond to your feedback or support request (hereafter collectively referred to as our Services) if you do not provide personal information.
    6. You can contact us at support@ccocounsel.com for further information about this Privacy Policy, and our privacy policies and procedures.
  2. Your consent
    1. By providing personal information to us, you consent, and represent and warrant that you have the consent of your customers to consent, to our collection, use and disclosure of that personal information in accordance with this Privacy Policy and any other arrangements that apply between us.
  3. Anonymity and pseudonymity
    1. You are welcome to use a pseudonym when initially interacting with us but you may be asked to verify your identity if the nature of your enquiry or the nature of our Services requires us to identify you.
  4. Collection Notice
    1. For persons visiting our Website, as well as during our provision of Services to persons authorised to hold a Crystal aOS Account and that have agreed to the Crystal aOS Terms, the personal information we may collect includes an individual’s:
      1. name;
      2. email address;
      3. telephone number;
      4. device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;
      5. details of our Services provided to an individual or that an individual has enquired about, including any additional information necessary to deliver those services and respond to an individual’s enquiries;
      6. any additional information relating to an individual that is provided to us directly through our Website, a Crystal aOS Account, or Crystal aOS, or indirectly through an individual’s online presence or through other websites or accounts, including social media and communication accounts that an individual may use when engaging with our Official Channels;
      7. information an individual provides to us through surveys;
      8. an individual’s work history and reference checks; or
      9. any other personal information that may be required in order to facilitate an individual’s or orga
  5. Why we collect, hold, use and disclose your personal information
    1. We may collect, hold, use and disclose your personal information for the following primary purposes:
      1. to enable authorised users of Crystal aOS to access and use our Services;
      2. to operate, protect, improve and optimise our Services, business and our users’ experience, such as to perform analytics, evaluations for quality assurance and user support purposes, conduct research and for advertising and marketing;
      3. to send you service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you;
      4. to send you marketing and promotional messages and other information that may be of interest to you, including information sent by, or on behalf of, our business partners that we think you may find interesting;
      5. to administer rewards, surveys, contests, or other promotional activities or events sponsored or managed by us;
      6. to comply with our legal obligations, resolve any disputes that we may have with any of our users, and enforce our agreements with third parties; and
      7. to consider your employment application or investment enquiry.
  6. How we collect your personal information
    1. We may collect personal information directly from you, or from third parties, when you:
      1. interact with our Services, Official Channels, and advertising;
      2. communicate with us through correspondence, chats, email, or when you share information with us from other social applications, services or websites;
      3. invest in our business or enquire as to a potential purchase in our business;
      4. when you apply for a job or position with us to assist in our decision on whether or not to make you an offer of employment or engage you under a contract; or
      5. when we believe the personal information is not accurate, up-to-date, relevant and complete.
  7. Cookies
    1. We may use 'cookies' or other similar tracking technologies on our website that help us track your usage of our website and remember your preferences.
    2. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser but our Services may not work as intended for you if you do so.
    3. We may also use cookies to enable us to collect data that may include personal information. For example, where a cookie is linked to your account, it will be considered personal information under the Privacy Act. We will handle any personal information collected by cookies in the same way that we handle all other personal information as described in this Privacy Policy.
  8. How we hold your personal information
    1. We hold your personal information in electronic form. In particular:
      1. the minimal personal information we receive from third-party providers like authentication providers and payment providers (e.g. Stripe) is stored in encrypted form in a database hosted by a server in Australia; and

      2. with respect to your use of Crystal aOS, your data is collected and stored by us in databases hosted by servers in Australia or a region that either you select or your employer organization selects on your behalf.
  9. Security of personal information
    1. We cannot guarantee the security of your personal information, especially when transmitted over email or in communication services without encryption. In our processes, selection of software, and third-party IT and security providers, we take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure.
  10. When and how we disclose your personal information
    1. Under this Privacy Policy we may disclose personal information to:
      1. our employees and related bodies corporate;
      2. third party suppliers and service providers (including providers for the operation of our website and/or our business or in connection with providing our Services to you);
      3. professional advisers, dealers and agents;
      4. payment systems operators (e.g. merchants receiving card payments);

      5. anyone to whom our assets or businesses (or any part of them) are transferred;
      6. specific third parties authorised by you to receive information held by us; and/or
      7. other persons, including government agencies, regulatory bodies and law enforcement agencies, or as required, authorised or permitted by law.
  11. Access to and correcting personal information
    1. Contact us to access or correct your personal information.
    2. Sometimes, we may not be able to provide you with access to all of your personal information and, where this is the case, we will tell you why. We may also need to verify your identity when you request your personal information.
  12. Direct marketingWhat this Policy does not cover
    1. We may send you direct marketing communications and information about our Services. This may take the form of emails, SMS, mail or other forms of communication, in accordance with the Spam Act and the Privacy Act.
    2. At any time you may opt-out of receiving marketing materials from us by contacting us or by using the opt-out facilities provided (eg an unsubscribe link).
    Cross-border disclosure of personal information
    1. We may disclose personal information outside of Australia to third party technology suppliers providers located in other jurisdictions.
    2. We take reasonable steps to ensure that any overseas recipient will deal with such personal information in a way that is consistent with the Australian Privacy Principles.
    Dealing with unsolicited personal information
    1. Within a reasonable time after receiving unsolicited personal information we will determine whether the information must be destroyed or treated as collected, held and able to be disclosed in accordance with this Privacy Policy.
    1. This Privacy Policy does not apply to acts and practices in relation to employee records of our current and former employees, which are exempt from the Privacy Act.
    2. The privacy practices of, or any content on, any linked websites or third party providers that we have no control over. The privacy policies that apply to those other websites and third party products or services may differ substantially from our Privacy Policy, so we encourage you to read them before using those websites.
    Changes to this Policy
    1. We may change our Privacy Policy from time to time by publishing changes to it on our Website. We encourage you to check our Website periodically to ensure that you are aware of our current Privacy Policy.
    Making a complaint
    1. If you think we have breached the Privacy Act, or you wish to make a complaint about the way we have handled your personal information, you can contact us using the details below.
    2. Please include your name and email address and clearly describe your complaint.
    3. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable time.
    4. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take.
    Reasons to contact us
    1. For further information about our Privacy Policy or practices, or to access or correct your personal information, or make a complaint.
    Our contact details
    1. By email, to Joni Pirovich, at support@ccocounsel.com.

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3rd Party LLM Terms

Last updated: Feb 2, 2025

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OpenAI

https://openai.com/policies/row-terms-of-use/

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Anthropic

https://www.anthropic.com/legal/commercial-terms

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Google

https://ai.google.dev/gemini-api/terms

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Groq

https://groq.com/terms-of-use/

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